The room was spacious and clean, bed was super comfy, temperature of the room was just right and the facilities were great. Breakfast was delicious and plentiful, good quality ingredients and lots of choice. Evening meal was also very good, good size portions and good value for money. Staff were always on hand if needed for anything. Room service was also excellent. Fab location for a weekend of shopping at The Metro Centre, ample parking at the hotel available.
Rachel
2024年11月
It’s a lovely hotel and one we stay in when we can. Rooms are lovely and the hotel has a comfortable stylish feel. Perfectly situated for the metro centre and Newcastle.
Alan
2024年12月
Great location for Metro Centre. Modern and clean. Room large and spacious with king bed and sofa. Over bath shower -large tv. Beds comfortable. Bar restaurant and leisure facilities ( not used ) looked good .
Margaret
2025年2月
Staff were all really friendly and helpful. The room was far better than we were expecting and well worth more money. Good location for Newcastle city centre and the metro centre. Breakfast well worth the money. Evening meal was lovely.
Christine
2024年11月
Professional and friendly staff. Good parking spaces close to the hotel. Rooms are comfortable and spacious with nice bedding for a restful night's sleep. Little disturbance from other guests during the night and good sound proofing in our room. Ideal location for Metro Centre and events at the Arena. Temperature of the pool was lovely and nice for relaxing after a busy day. Lounge area was much larger than other hotels so we could sit with friends for a drink and chat at the end of the day.
Sarah
2024年8月
Excellent location for Newcastle and Metrocentre. Good room size and facilities, great shower, free parking. 24hr Asda across the road for anything you forgot. Easy check in. Great shower in room and shampoo/ conditioner and shower gel Nice leisure facilities and changing
Hazel
2024年9月
Room was great. Beds v comfortable. Very little traffic noise so a great night's sleep. All the staff were polite and helpful. The best staff feedback relates to a male cleaner who was working on our corridor. He seemed v busy but found time to get some more tea bags and milk. He was then asked to get a wine bottle opener. He produced these in minutes and was so very, very pleasant about the whole thing and so polite. I have travelled extensively in the UK and many other country's on both business and pleasure before retiring and this member of your team was first class.
Norman
2024年10月
Swimming pool open till late, excellent changing facilities. Our rooms were spacious and well equipped, although they were on different floors, we had requested them to be close together. Housekeeping worked very hard in shocking heat that week. Very comfortable stay, would recommend to business users and holidaymakers. Such good proximity to transport networks to get out of the city but also for the city, the Metro Centre and superstores. Ideal location.
Tracy
2024年6月
The swimming pool water was warm and lovely Parking is free 😊
Alaa
2024年5月
The rooms and beds are very nice and comfy. Shower was lovely, and the toiletries bottles fitted to the shower wall is a great idea. Good number and positions of recharging points for phones etc. The drinking water fountain in the foyer is an excellent addition, with cold sparkling and still water always freely available. Maybe one on each floor by the lifts would be a good idea as well? Choice of food in the bar is good, also being able to have tea/coffee etc instead of alcoholic drinks.
Gillian
2024年7月